I have been here twice. The first time I was referred to by my Dentist and so I went to get a consultation on how much braces would cost, how bad I need them, etc.. I left there with another appointment 2 weeks later to get braces on. Not months later, not years later, 2 weeks later. Both times the employees were super friendly and explained everything in detail and while I got my braces on, the lady told me everything she was doing while my eyes were closed. I feel comfortable here and I won't go anywhere else. Again, I have only been there two times and I already have braces on. After the 1st time I still would have written the exact same review.